15 September 2012
If you’d like to increase patient numbers, have a busier, more vibrant practice and work more effectively as a team, take a day out of your practice to work ON in not in it!
Join Celia Champion, Director of Painless Practice and co-author of ‘Seven Pillars of a Painless Practice’ for a full day workshop in Lymm on the 15th of September.
Whether you are just starting out or have been in practice for years, you are guaranteed to leave the day feeling energised and brimming with ideas to improve your practice. The day will look at the non-clinical patient journey, ways to strengthen your returning and referring culture and how you (and your team if you have one!) can work more effectively.
Worried about whether a day out of clinic will be worth it? We GUARANTEE you will leave with solid, concrete actions that you can apply immediately to increase the success of your practice.
Patient Experience Workshop
Do you want to:
Have a busier, more successful practice?
Build a strong returning and referring culture?
Improve the patient experience?
Have a motivated team who work together?
If you answered YES to any of these questions then spending a day with Painless Practice is the right thing to do!
At the end of the day, you will have an action plan to follow that will enhance the patient experience, encouraging patients to complete treatments and refer others to your practice. You will also have ideas to implement that will encourage individuals to work together as a team to achieve the goals of the practice.
The Patient Experience:
- Strategies to enhance the non-clinical patient journey
- Influencing patient perception
- Standards and wow factors
Setting and managing expectations:
- Optimising patient visits – the importance of patient buy-in to full treatment
- Establishing value within the treatment room
- The role of an on-going relationship with patients
Establishing a referring culture:
- Generating a referral culture amongst patients
- Listening for opportunities
- Implementing a process to generate results
Generating a collaborative environment:
- Getting buy-in
- Working as a team
- Motivating yourself and others
The seminar cost is £95.00 which will include lunch and all refreshments.
The meeting will start at 08:30 and it will conclude at 16:30.
Lymm Baptist Church: http://osteopathiccpdcheshire.org.uk/location.php